Q:Why did you choose you?
1. Excellent R & D capability , advanced processing and testing equipment.More than 40 machines,like cutting machines,welding machine ,casting machine etc.
2. A whole set inspect equipment.
3. The specification including material,color, dimension of the product ca customized as your requirement.
4. responsible and professional QA team. 5.Superior after sales services.
Q:How do you design a Ceiling Suspension Cable / Kits ?
We have to know your application firstly and a number of factors have to be considered, such as work load, safety abrasion,environment ,cycle life, flexibility, cost, When we design the ceiling suspension cable /kits .
Q:How is the quality of your company controlled? How is the cost controlled?
We have four inspections before and after, and we have a complete set of QC inspection processes and solutions.
Q:How to place an order?
We produce according to customers’ specifications,so you’d better give us complete information as specified below:
Q:What’s the lead time of my order?
It was largely depend on the size of your order .normally ,15days . if you are in urgent need of it ,we will try my best to met
your requirement. If you have any questions else ,please feel free to contact us.
Q:How do you ship the goods and how long does it take to arrive?
1. By Express: such as DHL, UPS, TNT, FEDEX etc. The dispatch time is about 3-5 days
2. Sea Freight: we will update sea freight once we know your sea port where goods will be delivered.
3. Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items.
Q:How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly,during the guarantee period, we will send new products with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.